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24/7 Software launches new operations platform

24/7 Software have launched their All-New Platform that can help venue operators centralise operations with one completely configurable system.

The system offers an improved user experience, faster performance built on top of Amazon Web Services (AWS), additional real-time communications capabilities on mobile, and upgraded self-designed reporting & analytics.

The All-New Platform includes managing incidents, activities, requests, tasks, text messaging, and work orders, all from one pane of glass.

Customers can use 24/7 Software’s All-New Platform to build as many completely configurable forms as needed, multiple forms per record, and different form types based on record type across the platform.

24/7 Software’s international customers include The O2 Arena in London, Lord’s Cricket Ground in London, and Melbourne & Olympic Parks in Australia. 24/7 Software is also used by other leading organisations, including corporations, convention centres, shopping malls, amusement parks, and airports.

Danielle Weinblatt, senior vice president, product management, 24/7 Software, said:

The All-New Platform is the most powerful solution available for properties that want to deliver operational excellence. Its flexibility enables organizations to configure their reporting and workflows in ways that shorten response times, improve the guest experience, and drive efficiencies.

Gerald Hwasta, chairman & CEO, 24/7 Software, added:

24/7 Software is thrilled to introduce our All-New Platform. We have architected the most modern, real-time communications and reporting operations platform by carefully listening to our customers and working collaboratively with them, furthering our vision to provide a complete data platform for the world’s best operations.

24/7 Software’s All-New Platform also has an improved user experience, faster performance built on top of Amazon Web Services (AWS), and a cleaner interface that includes a dark mode, which reduces eye strain for users.

Mobile apps are now available in 24/7 Software’s All-New Platform for Incident Management, Request Tracker, Tasks and Activities, CMMS, and CheckPoint for guard patrols – all available on iOS and Android.

24/7 Software’s All-New Platform includes reporting & analytics capabilities that allow customers to build unlimited reports, enabling configuration of any data needed. Reports can be automatically created and scheduled to be sent to specific user inboxes.

24/7 Software is a leading provider of operations management software solutions for operations centers, including commercial properties, corporate, sports, and public entertainment venues. 24/7 Software provides real-time communications technology to promote security, increase efficiency and effectiveness of operations, enhance customer experience, and reduce risk. 24/7 Software offers software solutions for communication, reporting, maintenance management, security, tracking, inspections, and lost & found.

Readers interested in learning more about the customer list and unified solution, visit

24/7 Software is the world leader in providing communication and reporting software solutions to the sports and entertainment market. The company’s solutions are implemented in over 80% of North America’s four major sports leagues.

Many of the largest music festivals, corporate, and major events such as the Super Bowl, College Football Championship Game, World Series, NBA Finals, FIFA tournaments, and the Kentucky Derby have utilised 24/7 Software solutions.

Image: The O2 Arena