PanStadia & Arena Management Magazine is the undisputed world leader for the business of stadia, arenas, sporting events and venues on a global scale.

Bengals boost fan experience

The NFL’s Cincinnati Bengals have introduced a range of features designed to enhance the gameday experience at Paul Brown Stadium.

These include a revamped guest services approach, a street team that interacts with fans, additional elements in the Jungle Zone, a redesigned gameday section in the Official Bengals App and new stadium speakers.

“Who Dey Team” guest service representatives will be available throughout the stadium to ensure fans have a positive gameday experience. Who Dey Team members will greet fans as they arrive and are available to assist fans and answer any questions.

“Bengals Street Team” members are key brand ambassadors to get fans hyped on gameday.

The Bengals Street Team will be on the field during the game carrying flags and interacting with fans throughout the day with prizes and giveaways in tailgate lots and the Jungle Zone.

The Jungle Zone is the centrepiece of the pregame experience with the tailgate party getting underway three hours prior to kick off.

Located on the east plaza level of Paul Brown Stadium, the Jungle Zone features food, drinks, giveaways and family-friendly activities including face painting.

New games this year include Ninja Warrior races, football throwing contests, inflatable axe throwing and Fowling (bowling with a football). A professional world record holding juggler will perform in the Jungle Zone on Sunday.

The Official Bengals App features a redesigned gameday section with easy to access information about the game, including tickets, traffic, parking, clear bag policy and information on the match-up.

Fans can get accurate directions to the stadium and surrounding parking lots and garages through the Bengals app or by downloading the Waze app.

Paul Brown Stadium completed the second of a three-year upgrade to the in-bowl sound system. This year’s project entailed the installation of approximately 120 speakers on the lower level and 70 new speakers on the canopy level with additional 21” subwoofers on each side of the canopy level.

Aramark, the Bengals food service provider, will introduce several new food options at Bengals games, including specialty burgers, hot dogs, tater tots and healthy food options. Fans can also choose from several lower priced concession items, including $3 popcorn, $4 hot dog and $5 draft beer.

@PanStadiaArena