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Summit – Prepping for the return of fans!

The Innovation Institute for Fan Experience (IIFX) is set to host an industry-veteran-packed virtual summit themed “Prepping for the Return of Fans!”

This summit, to be held on Thursday, March 25, 2021, is being produced and offered as a complimentary service to anyone in the industry who can benefit as part of IIFX’s mission to “build and support a global alliance of thought leaders and stakeholders centred around safety, security and the services that contribute to the ideal fan experience.”

Kicking off the event will be the esteemed Lee Zeidman, President of the Los Angeles Staples Center Arena, whose talk will focus on around “Strategies to Get Fans Back.”

As President of Staples Center, Microsoft Theater and L.A. LIVE, the sports, residential and entertainment district, Mr. Zeidman oversees all of the venue’s event operations and production. He also supervises Staples Center’s overall day-to-day support for its tenants, sponsors, clients and partners including the reigning NBA Champion Los Angeles Lakers, Los Angeles Clippers, Los Angeles Kings and the Los Angeles Sparks.

The one-day event will provide sports and entertainment industry professionals with a deep dive into the latest innovative ideas being used by industry leaders to safely return to work, play and spectate at live sports and entertainment events.

Dr. Lou Marciani, director and co-founder of IIFX and former director of the National Center for Spectator Sports Safety and Security (NCS4), said:

For this summit, we’ve put together a thought-provoking agenda of global thought leaders, decision-makers, and innovators.

According to Dr. Marciani, Mr. Zeidman will address the most pressing industry challenges and critical issues for reopening sports and entertainment venues and events, including first-hand observations and recommendations.

The event is open and complimentary to anyone who can benefit from the knowledge that will be shared. All summit topics underscore the common challenges the sports and entertainment industry faces as organizations adapt and innovate to a new fan experience paradigm. Key areas covered will be health, safety, security, operations and management. To register, click HERE.

VIRTUAL WEBINAR FULL AGENDA

Thursday, March 25, 2021

9:00 am – 9:45 am

Opening Remarks/ Keynote

“Strategies to Get Fans Back”

Lee Zeidman, President, Los Angeles Staples Center Arena/Microsoft Theater/LA Live

9:45 am – 11:00 am

“Translating Ten Tough Business Lessons Learned from Pandemic into Reopening Actions”

Danny DeLorenzi, Vice President Security and Safety Services, MetLife Stadium

Jennifer Sullivan, Senior Director, Corporate Safety and Security at Maple Leaf Sports & Entertainment

Matt Kenny, Vice President Stadium Services and Events, Kansas City  Chiefs Football Club

Nick Spampanato, Vice President Venue & Operations, AEG Presents

11:00 am – 11:30 am

Premium Lounge Meeting /General Networking

11:30 am – 12:30 pm

“Where’s my Staff? Building a Confident and Capable Post- Pandemic  Workforce”

Rick Fenton, Vice President Corporate Security, Ilitch Holdings

Paul Turner, Senior Director, Event Operations at AT&T Stadium

Mark Briggs, Senior Vice President Sports & Entertainment Health & Security, Parsons

12:30 – 1:45 pm

Mid-Day Keynote Address

“Re-Defining Relationships with Fans”

Mario Coutinho, Vice President Operations and Security at Toronto Blue Jays and Roger Centre

David Allison, Director of Safety and Security, Department of Athletics, University of Texas at Austin

Dr. Pranav Kothari, Medical Director, Rock Family of Companies

Ryan McConnell, Senior Vice President, Kantar

2:00 pm – 3:00 pm

“Health Safety Passports and Access Control”

Jerome Pickett, Senior Vice President, General Manager, Sports & Entertainment of Clear

Dr. Til Jolly, Chief Medical Officer, Aveshka

Brian Herbert, Vice President, Security, Golden State Warriors

3:15 – 3:45 pm

Premium Lounge Meeting /General Networking

3:45 pm – 5:00 pm

“The Re-Defined Post-Pandemic Venue/Event Safety, Security and Services”

Nick Treder, Director of Sports & Entertainment, Johnson Controls

Eric Neuburger, Stadium Director, Lucas Oil Stadium

Lisa Schroeder, Vice President, Financial Operations, Lincoln Center for the Performing Arts

Andy Major, Vice President Operations and Guest Experience, Buffalo Bills

5:00 pm

Ending Keynote/Closing Summit –

“TRUST and CONFIDENCE are the Name of the Game

To register for and learn more about IIFX and the event, click HERE. IIFX offers a $99 annual subscription (or $9.99 per month) for full access to its full suite of content and other services.

About the Innovation Institute for Fan Experience

Founded in 2020 in the midst of the pandemic by veteran industry leaders, IIFX’s vision is to be the leading and most trusted global authority on providing safety, security and fan experience for sports and entertainment. With offices in the USA, UK and Canada, IIFX produces content, events and facilitates dialogue and collaboration in in the sports and entertainment industry around its core areas of expertise. Visit: iifx.org for more.

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