PanStadia & Arena Management Magazine is the undisputed world leader for the business of stadia, arenas, sporting events and venues on a global scale.

All posts tagged EPOS

Bleep UK PLC, the UK-based designer, manufacturer and supplier of touch screen EPOS systems, has recently deployed an EPOS solution for the in-venue retail stores at the 2015 PAN AM Games in Canada.

Bleep was commissioned to equip 49 merchandise outlets, in 11 locations with over 150 terminals, all selling a range of official items. Bleep events specialists were on hand throughout the Games, and arrived two weeks prior to ensure installation ran smoothly and everything was in place for the opening ceremony on July 10.

All terminals reported back to Bleep’s cloud-based Web Back Office, allowing for real time, live, sales information, from any outlet. The benefits of the system include reliability, transaction speed, accuracy, efficiency and high quality data capture across all aspects of the operation.

John Wellman, Chairman of Bleep UK PLC commented:

Supplying our EPOS systems to the PAN AM Games in Canada is an honour and privilege. Our capability to deliver a solution which can excel in this high pressure environment has come from years of experience in catering for the largest events, arenas and sporting stadiums, we have also built on our success and experiences during the FIFA World Cup Brazil 2014 and the Olympic Games 2012.

bleep-epos-logo-black

Bleep UK PLC is a supplier, designer and manufacturer of innovative EPOS solutions and touch screen till systems for the retail and hospitality industries.

  • 3 x External Serial RS232 Ports
  • 3 x Internal Serial RS232 Ports
  • 6 x USB 2 Ports
  • 2 x Cash Drawer (24v x 1 Port)
  • 1 x Gigabit LAN
  • 1 x VGA Port

The Company caters to bars, nightclubs, pubs, restaurants, cafes, bakeries, colleges, universities, stadia, arenas and retail establishments throughout the UK and across the globe.

 

Image: “2015 Pan American Games logo” by Source. Licensed under Fair use via Wikipedia – https://en.wikipedia.org/wiki/File:2015_Pan_American_Games_logo.svg#/media/File:2015_Pan_American_Games_logo.svg

Southampton FC implements unique queue-busting smartphone app

Comments Off on Southampton FC implements unique queue-busting smartphone app

Premier League club Southampton Football Club (Saints) is implementing Qjacker™ from Verteda Ltd (formerly Agilysys Europe Ltd) at St Mary’s Stadium, enabling fans to pre-order food and refreshments from their smartphone or desktop – and so avoid queues at concession stands in the public concourse areas.


Jochen Hartmann, Director of Commercial Operations at the Club, said:

Southampton FC originally chose Verteda as a strategic partner because we wanted to improve customer service, increase sales and have the ability to tailor our offerings. Qjacker is part of our on-going commitment to offer more to fans and ensure we can deliver a consistently excellent customer experience.

With a capacity of more than 32,500, St Mary’s is a UEFA 4-star rated stadium and is the largest football stadium in the south of England outside of London. In addition to busy concession stands in the public concourse areas, St Mary’s has 47 Executive Boxes, serving up to 500 VIPs, plus six dedicated hospitality suites and lounges with a combined capacity of over 1,350 guests.
The unique Qjacker app, downloaded for free in the App stores or at www.qjacker.com, enables people to pre-order in-venue snacks and refreshments online or using their smartphone. With Qjacker, the customer’s smartphone becomes, in effect, another POS terminal: a secure extension of the venue’s food and beverage operations.
Time and motion studies have shown Qjacker enables stadia to better cope with “pinch points” and serve as many fans as possible in limited time frames: in-venue studies showed reductions in serving time from 10 minute’s queuing to only 40 seconds. Stand-a-lone of fully integrated with Verteda’s InfoGenesis POS, Qiacker creates new opportunities for operators to tap into latent revenue within their stadia, arena or entertainment venues, helping generate 5-10% of incremental sales for every event – and 20-30% increase in customer spend.
Saints fans will be able to download and use the Qjacker app on a trial basis.

 

Hartmann said prior to the trial:

We are trialing Qjacker on 18th October, with up to six dedicated Qjacker lanes. By enabling pre-orders, our objective is to better support our serving staff, further increase speed of service and reach more fans in limited time windows.

Verteda Ltd’s Sales Director, Trevor Roberts, added:

We are delighted Southampton FC is extending its investment in Verteda’s innovative technology. One of the biggest frustrations for sports fans and concert goers is queuing for refreshments. We created this smartphone app so fans can pre-order before a match or event, from their desktop or a smartphone. Our surveys have confirmed we are creatures of habit and revealed most orders are placed as far out as 24 hours in advance of the event and whilst en-route to the venue – fans then collect their order with no fuss and no wait. Our primary goal is to help our customers deliver an even better fan experience at their venue and where we are achieving this the commercial returns have looked after themselves.

Bleep nets Brazil contract

Comments Off on Bleep nets Brazil contract

 

Bleep UK Plc has supplied over 500 TS-910 touch screen EPOS terminals to the retail stores supplying football fans at the FIFA World Cup in Brazil.

 

The Bleep EPOS system has been installed in the official merchandise stores at all twelve venues, in and around the new or redeveloped stadia, which are split across two time zones. These stores sell official and licensed goods, such as official match jerseys, clothing, scarves and footballs to the estimated 600,000 football aficionados who have descended on the country for this premier global footballing competition.

 

Following on from successful installs at the London 2012 Olympic Games (as pictured), Rugby League World Cup and the ICC Champions Trophy, the Bleep TS-910 all-in-one EPOS terminal is being deployed in the retail stores at each venue. The TS-910 has been selected due to its compact footprint and space saving design. Each terminal features a built-in thermal receipt printer, laser scanner and customer display to minimise the required space without compromising on functionality.

 

Bleep UK Plc Chairman, John Wellman, said:

This event is the highlight of the international footballing calendar and we are proud and honoured to be involved with this prestigious tournament. We were approached to supply this contract at very short notice, due in part, to our success supplying the London 2012 Olympic Games and our experience supplying EPOS solutions to the stadia and events industry.

 

Despite the logistical challenges of supplying an event in a country 30 times the size of the UK and the short notice in which we have had to prepare, we jumped at the opportunity to be involved. Securing this contract highlights our commitment to innovative point of sale technology and helps us to consolidate our position as the leading provider of EPOS solutions to the biggest and best sporting events across the globe.