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2015 VMA Asia Pacific venue industry congress

The theme for VMA’s 2015 Asia Pacific Venue Industry Congress is: ‘It’s All About Them: Engaging Our Fans, Patrons and Delegates’. The Congress is being held at Adelaide Convention Centre (pictured) this May, 17-19.

Venue Management Association Asia Pacific (VMA) Chief Executive, Steve Romer, commented:

Following a record breaking 2014 Congress, this year’s Congress will share new and exciting ways to better engage our customers. Customer satisfaction is driven by the venue experiences we deliver to our patrons.

He added:

The 2015 Congress will challenge traditional thinking around how venue professionals deliver customer experiences and strive for audience engagement. It’s been 15 years since we’ve been to Adelaide, and we’re very excited that this year’s destination will play an important role in bringing together the single largest gathering of venue professionals in our region.

Highlights of this year’s Congress include presentations on International Events and the Importance of World-Class Venues; Motivating Workforces to Deliver Great Service; Technology and the Law; Social Media for Mass Gatherings; Wi-Fi Infrastructure Investment; Race Tracks as Event Venues; Quality Access Experiences for Disabled Patrons; Engagement of Sports Fans; Town Halls (Arenas/Stadia, Conventions/Exhibitions, Performing Arts); Overview of Adelaide’s Major Venue Infrastructure Developments; Convention & Exhibition Sector Case Studies; The Changing Face of Australia’s Security and Threat Levels; Live Music Promoter Panel; Trends & Issues in Performing Arts Venues; the Latest Food & Beverage Trends; Performing Arts Overview; and much, much more!

The gathering of world-class speakers includes:

John Frost – MD, Gordon Frost Associates

Richard Andersen – MD, Lighthouse Management

Michael Brown – CEO, AFC Asian Cup

Paul Sergeant – CEO, Etihad Stadium

Daryl Kerry – CEO, ANZ Stadium

Andrew Daniels – CEO, Adelaide Oval

Douglas Gautier – CEO, Adelaide Festival Centre

David Whimpey – CEO, Brisbane Racing Club

Brenton Wilkinson – CEO, South Australian Jockey Club

Andrew Travis – CEO, Gold Coast Suns

Gavin Taylor – CEO, Domain Stadium

Raelene Castle – CEO, Sydney Bulldogs

Malu Barrios – General Manager, Sydney Exhibition Centre at Glebe Island

Milton O’Brien – General Manager, Pirtek Stadium

Guy Ngata – General Manager, Allphones Arena

Graeme Kearns – General Manager, Capitol and Lyric Theatres Sydney

Michael Harrison – Frontier Touring

Roger Field – Live Nation Australia and New Zealand

Matthew Lazarus-Hall – Chugg Entertainment

Tim McGregor – Dainty Group

Tim Worton – AEG Ogden

Meg Walker – Melbourne & Olympic Parks

Geoff Hanrahan – Brisbane Convention and Exhibition Centre

Leighton Wood – Melbourne Convention and Exhibition Centre

John Glenn – Adelaide Festival Centre

Russell Fakira – Melbourne & Olympic Parks

Katarina Carroll – Commissioner, Queensland Fire and Emergency Services

Craig Sheridan – Superintendent, Commander State Planning Unit NSW Police Force

Mick Keelty – Former Commissioner Australian Federal Police

Amelia Lynch – Landers and Rogers

Gwen Keel – Tompkins Wake Lawyers

Marty With – Present Company

Jonathon Barouch – Local Measure

Melissa Appleby – Allphones Arena

Don Elford – AEG Ogden

Brett Saville – Broadcast Media

Anthony Duffy – Venue Industry Professionals

Rebecca Barry – Sydney Showgrounds

Katherine Norman – Arts Centre Melbourne

Mike Smith – Adelaide Convention Centre

Sally Arch – Adelaide Entertainment Centre

Whitney Fitzimmons – ABC TV Presenter

Richard Wilkins – Entertainment Editor for the Nine Network and Today.

Simon Darcy – University of Technology, Sydney


For more information on the VMA Congress, please visit: