Norwich City Football Club will begin implementing Humanforce’s workforce management technology in time for the 2018/19 season.
This will underpin the successful planning and management of their stewarding and catering workforce requirements across the Carrow Road stadium.
Norwich City, founded in 1902, hosts over 23 home league games per season. Each match day operation requires over 600 members of staff per game in order to effectively manage the multiple restaurants, bars and hospitality.
In addition, the club operates as a thriving venue throughout the year by hosting concerts and various events.
Norwich City recognised the need to move away from manual processes and after reviewing multiple systems, selected Humanforce which will also be implemented in Delia’s Restaurant and bar.
Stuart Cox, director of catering at the club, said:
We had been running manual systems for many years and needed a system that was flexible enough to meet the needs of our multi-purpose venue.
We chose Humanforce as they have the knowledge and experience within the industry and are leading the market both in terms of systems and technology functionality to support and meet our requirements as a Club.
Humanforce will make it easy for our staff to update their availability, view their shifts and bid for vacant shifts, all through the online portal and will definitely save us many hours in admin tasks, while ensuring that we always have qualified, certified staff available.
Jon Leggett, director of operations added:
By the introduction of Humanforce and event day wrist bands and biometric vein scanning, the new system will provide us with a more secured venue, while saving the club admin resources and increasing the usage of our staff pool. So we can really recommend Humanforce for other clubs just like us.