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All posts tagged food and beverage

Jockey Club Catering launches new food and drink outlet at Cheltenham Racecourse

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Cheltenham Racecourse and Jockey Club Catering launched the new bar and tapas food outlet, Quevega’s, on Friday 14 November, the first day of The Open (Friday 14 – Sunday 16 November), the second most popular race meeting at the Home of Jump racing.

Named after the mare who won six races in a row at The Festival, from 2009 to 2014, the new outlet is located at the top of the paddock and offers a wide selection of tapas platters, including sustainably-sourced meat, fish, vegetarian and seafood options, alongside an extensive wine list.

The opening of the new space comes as the racecourse reveals the second stage of a GBP£45m redevelopment of the site, including the creation of a new five and a half storey grandstand, set to be completed by March 2016.

This investment also recently saw the opening of the new See You Then bar at The Showcase last month, Friday 17 October. Situated above Quevega’s, the new 22 metre bar is now the longest fixed bar on site. The area will be used as the members-only facility at some of the racecourse’s most prestigious events, including The Festival.

Sophia Brudenell, Communications Manager at Cheltenham Racecourse, said:

We are very excited to introduce the first stages of our redevelopment. Our new facilities will provide racegoers with more choice of food and drink and ensures our guests are able to make the most of their time at Cheltenham.


Nick Campbell, Chief Operations Officer at Jockey Club Catering added:

2014 has been a significant year for Cheltenham Racecourse. The ongoing development to our food and drink offering highlights our commitment to providing the very best facilities.

Cleveland Indians partner with DNC on major ballpark renovations at Progressive Field

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The Cleveland Indians are partnering with concessionnaire Delaware North Companies Sportservice on a series of major enhancements to Progressive Field, the Indians’ home ballpark.

The enhancements, slated to be completed during this off-season, are designed to create new attractions targeting multiple fan segments and celebrate the club’s history and heritage throughout the ballpark. (The above image shows one of the DNC Sportservice concepts at Progressive Field.)

The project will include:
• Expanded Kids Clubhouse to two levels and the mezzanine concourse area will also be renovated, with new, improved attractions for families
• A climate-controlled, two-storey bar in right field with a dramatic view of Cleveland
• A renovated entrance at ‘Gate C’ with visual connection to the field from the exterior and views of the Cleveland skyline from inside the ballpark
• Redesigned bullpens in centre field
• The incorporation of popular city neighbourhoods like Ohio City and Tremont into the new ‘Gate C’ concourse space
• More of the franchise’s storied history will be incorporated throughout the ballpark, including a new statue of former Indian Larry Doby, the first black player in the American League
• New terraced decks for group outings with sweeping views of the playing field

Mark Shapiro, Indians’ President commented:

Fans have changed the way they interact with baseball and other forms of entertainment. As a result, we have to adapt by creating new, compelling experiences to evolve our ballpark to align with fans’ interests. We’re proud to provide targeted, new experiences that enhance the connection between Progressive Field and revitalizing the city around us.


DNC was the title sponsor of Stadia & Arena Asia Pacific 2014’s evening networking reception, which was held at the Singapore Sports Hub’s indoor arena. A full article on the company’s reemergence into the Asian marketplace will appear in our Showcase Special edition of PanStadia & Arena Management to be published in December.

Earthquakes announce partnership with Ovations Food Services for new stadium

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The San Jose Earthquakes announced this week that the club has signed a partnership with Ovations Food Services for the team’s new stadium, which will open in 2015.

Ovations Food Services is a nationally-recognised food and beverage service provider to over 140 public assembly facilities across North America and a subsidiary of the sports and entertainment firm Comcast-Spectacor. Ovations Food Services is known for their Everything’s Fresh™ philosophy, which ensures fans access to fresh, made-to order cuisine prepared with high quality ingredients.

Dave Kaval, President of the San Jose Earthquakes, said:

We are proud to announce our partnership with Ovations. Serving fresh, high-quality food was extremely important to us as we move into our new stadium and they are an ideal partner for our new venue. They have proven to be innovators in the food service industry and together we look forward to providing a fresh approach to stadium concessions.

The Earthquakes new stadium features numerous concessions locations throughout the grounds, including the largest outdoor bar in North America, a stand with over 40 varieties of beer on tap and a barbecue stand that will have onsite grills. Most of the locations are framed with reclaimed redwood to create a first-class food experience.

The concessions menu will include a variety of food options, including traditional stadium fayre, as well as innovative items that represent the local food culture. Additionally, as part of the partnership, the stadium will still feature a wide variety of gourmet food trucks that will be located in the Epicenter Fan Zone.

Ovations Food Services Executive Vice President, Charlie Neary, commented:

We are extremely excited to be opening our second MLS stadium, and look forward to bringing a very diverse and exciting menu to this new state-of-the-art soccer stadium.

The Earthquakes 18,000-seat stadium, designed by 360 Architecture, is currently under construction on Coleman Ave adjacent to the San Jose International Airport. The European-inspired building features a canopy roof and the steepest-raked seating in Major League Soccer to provide the best possible fan experience. Additionally, the stadium boasts the largest outdoor bar in North America (as shown above), a two-acre fan zone and a double-sided video display. The suites and club seats are located at field level (as shown below), giving fans a premium experience unlike any other in professional sports.


Gourmet Sports Hospitality’s F&B offering at Allianz Parque Arena

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Gourmet Sports Hospitality (GSH) is responsible for all levels of catering at the Allianz Parque Arena in São Paulo, Brazil, from public catering to gastronomic concepts in the business and VIP areas; this marks the third stadium in the company’s portfolio of major South American events.

In the public area, GSH offers high-quality fast food, along with simple, fresh snacks for a modern food and fan experience. The modern club lounges provide space for casual and informal meetings, with high-class Brazilian snacks and international finger food. The VIP clubs, for important meetings and clients, spoil guests with premium finger food, accompanied by fine-dining hot and cold snacks. The exclusive and private atmosphere of the premium suites offers comfort and luxury. The ensuite central food court guarantees a high standard of culinary expertise and service. For guests with even higher aspirations, the convention centre and auditorium level is the perfect, multi-faceted and inspiring location, offering a bespoke set-up for events.


GSH provides all the catering - from the public catering to gastronic experiences in the VIP areas - at Brazil's Allianz Parque Arena.

GSH provides all the catering – from the public catering to gastronic experiences in the VIP areas – at Brazil’s Allianz Parque Arena.

Picture1 top chefs premium suites Picture1 fine starters Club Picture1 burger public


Behind Gourmet Sports Hospitality is a team of skilled hospitality experts from the German-based K&K Group AG. With an international presence, the company has more than two decades of comprehensive experience in major sports, cultural, entertainment and corporate events. Their references include global sporting events, such as catering for the FIFA World Cup since 2006, including the current 2014 FIFA World Cup in Brazil, as well as at Formula 1, last year’s Confederations Cup and the 2014 Winter Olympics in Sochi.


Klaus Peter Kofler, CEO of the K&K Group, said:

We have come a long way since we opened our office in Rio in 2011. It’s a very interesting market, with a lot of potential, and we’re happy to be part of this rapid development. Our focus is always on quality whether it’s making hotdogs at the concession stands in the public areas or developing gastronomic concepts together with star chefs for the VIP lounges. Being part of the last three FIFA World Cup’s has provided us with a lot of experience and also innovative ideas.


Gourmet Sports Hospitality has a strong partner by its side in the form of the global sports and entertainment presenter, AEG, who owns, operates and provides services to some of the most unique and successful facilities in the world.


As the new home of Sociedade Esportiva Palmeiras football team, Allianz Parque Arena seats 45,000 for football matches and up to 60,000 for other events. It fully satisfies FIFA contract provisions – specifically insofar as parking (1,500 covered spaces inside the arena), public transport (two metro stations – Barra Funda and Sumaré – in addition to commuter trains, and a broad network of buses), safety, accessibility, and full media support. The facility boasts nearly 200 skyboxes, two restaurants (including one offering a panoramic view of the field), snack bars, and all the other facilities expected to accompany a complex of this caliber. The arena includes cutting-edge technology and incorporates sustainability projects; mainly concerning the use and re-use of water, electricity, etc. The approximate investment is 330 million reais (c.GBP£89.6m) over a 30-year partnership. The venue’s additional facilitites include an amphitheatre, convention centre, media centre, museum, several retail stores and restaurants.

Russell Partnership customer experience conference at Ascot Racecourse

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The Russell Partnership will host its ninth annual conference, entitled “It’s a Kinda Magic!”, on Thursday 5 September at Ascot Racecourse, Berkshire, UK.

Chairman Professor David Russell said:

The conference is our way of sharing new knowledge, up-to-the-minute market insight and access to our networks – thus providing an opportunity for you to engage with peers, explore best practice, new solutions and take learning from some of the best in the business  – and develop this application for your own operations.

The programme is designed for management level delegates from the UK’s top customer service businesses. Attendees are from a wide portfolio of sectors including leisure attractions, visitor destinations, major events stadiums arenas, hotels, conference and exhibition centres as well as leading universities.

Meanwhile Vision XS Ltd has been added to the Russell Partnership collection of companies. Vision’s experience is in strategic planning and mobilisation of national and international resorts, leisure attractions and large scale venues.

Managers can register their interest by email

Scientist of fan food

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Todd Sunderhaus from Gold Medal recently earned The Certified Food Scientist (CFS) title through the Institute of Food Technologists. He is part of an elite crowd – fewer than 1,000 food professionals worldwide have received the title.

The credential is a formal certification programme, administered by the International Food Science Certification Commission, which recognises the applied scientific knowledge and skills possessed by food science professionals. CFS credential holders must pass a rigorous exam that tests them on the core professional competencies of a food scientist, and their ability to put that knowledge and skills into practice in a work environment.

Sunderhaus (pictured left) said:

I’m very pleased to be part of the CFS and being awarded such credentials. Being honoured with this highly regarded recognition states how very seriously we are committed to worldwide excellence at Gold Medal.

For more than eight years, Sunderhaus has set concession food trends, inventing new flavours to inspire worldwide cravings.

Dan Kroeger (pictured right), President and CEO of Gold Medal Products Co., said

We don’t just follow trends; we also lead them. Gold Medal stands apart because it looks at the whole concession package. Todd’s CFS recognition is just one more way we are making the latest technology work for you.

04 Dan_And_Todd

St James Park adds 700-capacity bar

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St James’ Park, home of Newcastle United FC, has launched a new Terrace Bar, which is the first new drinks venue to open at St James’ Park in more than a decade. The 700 capacity venue, at the south west corner of the ground was formerly the club’s ticket office and will be run by Sodexo Prestige, which operates the catering and events at Newcastle United.

The £300,000 development – which can be privately hired for parties and other informal social occasions, complementing existing event facilities at the ground – has resulted in the creation of 30 new jobs bringing the number of catering and events staff at NUFC to 700.

Colin Perkins, Sodexo Prestige regional account director, said:

Not only is the Terrace Bar at the heart of St James’ Park, but it’s at the heart of the city of Newcastle. We expect its location, combined with the high standard and choice of food and drinks on offer, will rapidly make it the premier choice, not just for fans on match days, but for anyone looking for a really vibrant, exciting venue in which to hold an event of their own.

Former team captain Bobby Moncur was joined by current first team players as he pulled the inaugural pint in the bar, which will open four hours before kick-off for all home games and remain open for two hours after the final whistle with fans able to watch Premiership action on 33 wall-mounted televisions.

The club’s main Box Office is now located upstairs in the St James’ Park retail store, with a new match day box office in operation beneath the Milburn Stand ahead of every home fixture.

Reinventing flavour boundaries

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New cotton candy flavours.

New cotton candy flavours.

Gold Medal has created four new cotton candy flavours that melt in your mouth: bacon, chocolate orange, chocolate strawberry, and chocolate cherry.

Bacon is not just for breakfast anymore. The new cotton candy is a savoury combination of rich, smoky flavour with just the right sweet note of sugar. It’s been field tested and won rave reviews at large venues like the Houston Livestock Show and Rodeo Carnival. Dominic ‘The Midway Gourmet’ Palmieri quickly sold out in a weekend and said his crowds clamoured for the “lip-smacking, finger-licking cotton candy.”

Gold Medal reports that the three chocolate fruit mixes all have the sinfully decadent tastes spun into light, airy cotton candy – all the flavour, but less calories and carbohydrates.