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ISC Singapore to debate ‘Safety and Security in Sports Venues’ at next week’s Stadia & Arena Asia Pacific event

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Integrated Security Consultants Ltd (ISC Group) is celebrating its expansion into Asia and the company’s involvement in the state-of-the-art Singapore Sports Hub, one year after its launch in the country. To mark this, ISC Singapore Senior Director, Roger Hooker, will be speaking on the subject of ‘Safety & security considerations in sport venues’ at next week’s Stadia Arena Asia Pacific conference on September 25, sharing some of the company’s perspectives after one year of incorporation in Singapore, as well as the ISC Group’s extensive global venue safety and security knowledge. He will speak alongside Greg Gillin of consortium partner DTZ, Senior Director of Stadia at the Singapore Sports Hub.


Party time in the Southeast Asian city of Singapore. Party time in the Southeast Asian city of Singapore. ©

Party time in the Southeast Asian city of Singapore. ©

ISC Group decided to launch into Asia in 2013, as a result of an opportunity to work with DTZ Facilities and Engineering (S) Limited, which has overall health and safety responsibility at the Sports Hub. The futuristic-looking SGD$1.33bn facility, which opened earlier this year, includes a 55,000-seat National Stadium, the OCBC Arena for indoor sports, the OCBC Aquatic Centre, a Water Sports Centre, sports library and museum, visitor centre, retail mall, and community facilities.


Hooker, whose previous experience includes roles at Wembley and the Olympic Games, explains:

The opportunity came about from ISC’s long association with Wembley National Stadium Limited, recognising our expertise of supporting operations at an iconic national stadium and knowledge and experience in venue security operations, event crowd safety, international consultancy, training, and workforce operations; from recruitment to deployment.  We wanted to take up this challenge and explore opportunities in Asia and so created a Singaporean subsidiary – ISC Singapore.


The team has had many challenges to overcome, as Hooker explains:

As ISC’s first international business unit, this was a leap of faith. We were very aware that demand for part-time labour in Singapore far outstrips the supply, and that the security workforce is transient and very dollar sensitive.  The brief from DTZ was to assist in building a locally sourced security team – and in the same timeframe and against the already highly competitive labour market, the Sports Hub itself was also recruiting with for thousands of frontline staff  – including cleaning, catering, security, ushers and crowd safety personnel, to name just a few functions.

On arrival, we really started to understand the statutory legal framework DTZ has to adhere to. Within weeks, on behalf of our client providing services to the Sports Hub, we had to establish some introductions, for example with the Workforce Development Agency (a government body with objectives to ensure the population is kept in employment and trained), with approved training providers and key regulatory bodies such as the Singaporean Police Force Licensing Regulatory Division.


The team has gained enormously from the experience of working in Singapore, but there has also been some key experience and knowledge that they have been able to bring from the UK, as Hooker advises:

For example, while the risk of potential crowd disorder is perceived to be lower in Singapore compared to other locations, it still requires specialist training. The big message we brought with us was, respectfully, in our view, ‘crowd management isn’t security’. And that’s a relatively new theme here. Securing the integrity of a site requires different skill sets to managing tens of thousands of eager and excited spectators to a new multi venue location, all arriving and departing on public transport.  In that sense, it’s like the London 2012 Olympic Park. At present, both are licensable activities, and the same core training modules allow you to do both.


The experience of operating in a new market has inevitably required research, adaption of existing policies and procedures and patience, as Hooker explains:

We’ve learnt that Singapore is understandably a proud nation, and so it’s about working within the existing frameworks to make an impact – not slamming a ‘West knows best’ approach into the market.  


ISC Singapore is now focusing on a number of strategic aims, including building its team in Singapore, becoming a licensed security & crowd management provider, developing specialist training courses and recruitment processes, and bringing the Group’s respected consultancy capability, which is already engaged on projects worldwide, such as in Saudi, Russia, Mexico, Qatar as well as throughout the UK.


The company will be building a full-time security workforce of its own from late 2014 and this will extend to part-time crowd safety officer roles in 2015. It is also exploring other opportunities across this international hub city, which hosts events such as Formula 1, air shows and regular racedays at the Singapore Turf Club.


Landscape of Singapore's business district.  ©

Landscape of Singapore’s business district. ©

Hooker is optimistic about the future, saying:

We landed into a complex jigsaw. Everything felt different in our first overseas project – very different indeed. So the ‘snow globe’ was well and truly shaken. We embraced this new path and every day, things changed.  One year on, we now have a strong profile in Singapore, local employees in the office team, and a great strategy as to what services we can bring to the marketplace in the future. I guess you could say we ‘survived’ the landing!


For further information on ISC and ISC Singapore, visit:

SAE Asia Pacific 2014 red box

ISC’s Roger Hooker and Greg Gillin of DTZ will be imparting their global knowledge during the panel session entitled ‘Safety and Security in Sports Venues‘ on September 25, during next week’s Stadia & Arena Asia Pacific conference and trade show, taking place at the Singapore Sports Hub from September 24 to 26. The full conference program, show guide and speaker details can be viewed online at:

Roger Hooker and Greg Gillin will provide their insights during their global knowledge during the panel session entitled ‘Safety and Security in Sports Venues‘ on September 25.

Roger Hooker (above) and Greg Gillin (below) will provide their insights during the panel session entitled ‘Safety and Security in Sports Venues‘ on September 25.



International Centre for Sport Security (ICSS) expands with launch of European head office

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The International Centre for Sport Security (ICSS) has confirmed it is to expand its global strategy and operations with a European Head Office.


With its growing portfolio of European partners in the field of sport safety, security and integrity, including the European Professional Football Leagues (EPFL), Deutsche Fußball Liga (DFL), Liga Nacional de Fútbol Profesional (LFP), Lega Pro, European Lotteries and the Olympic Committee of Portugal, the ICSS will strengthen its position and resources in Europe from June this year.


As part of the need to further enhance cooperation with the sporting community and build on closer partnerships with European-based political authorities, ICSS Europe will continue to enhance the organisation’s global reach and proactive stance in the fight against corruption and other detrimental practices in sport.


Under the leadership of CEO Emanuel Macedo de Medeiros, ICSS Europe will also be established as a focal point to address emerging trends which further threaten sport at global level, such as issues around third-party ownership, financial integrity, good governance in sport and protection of young athletes.


Mohammed Hanzab, ICSS President, said:

The ICSS is fast becoming a leading voice in the fight to protect and preserve the integrity and safety of sport. In order to continue to serve sport at a global level and to continue our work with Governments and International organisations, we need to ensure that we are well-positioned to maximise these partnerships and to have the resources and the added expertise to be at the forefront of issues affecting sport.


I am honoured and delighted that Emanuel Macedo de Medeiros, a leader and pioneer from the world of football, will head up our European operation. With his experience, knowledge and professionalism and his shared belief in protecting the values and ethics of true sport; the ICSS will continue to go from strength to strength.


Emanuel Macedo de Medeiros, who stepped down in March this year from his position as CEO of the European Professional Football Leagues (EPFL) after nine years, said he was inspired by Mohammed Hanzab’s personal vision and commitment to sport.


Medeiros said:

I am deeply honoured to join Mohammed Hanzab and his team of international experts at the ICSS, who are at the forefront of the international fight for safe, secure and fair Sport. At this moment, I cannot imagine a nobler cause and a more decisive and urgent challenge for Sport than to ensure the highest levels of safety, security and integrity.  I am ready to embrace these challenges, with full commitment and absolute confidence at a crucial time for the ICSS and for Sport alike.


Image: Emanuel Macedo de Medeiros is also an ICSS Advisory Board Member, having joined the Board at the beginning of the year. He will take up his position as Chief Executive of ICSS Europe in early June.


ICSS and Qatar Football Association commit to safety at sporting events

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The International Centre for Sport Security (ICSS) and the Qatar Football Association (QFA) have signed a Memorandum of Understanding (MOU) which commits both the ICSS and the QFA to support the advancement of capabilities around major sporting events and furthering long-term development and leadership capacity-building to ensure safe and secure football events in the future.

Signed during the opening session of Securing Sport 2013 by ICSS President Mohammed Hanzab and His Excellency Sheikh Hamad bin Khalifa bin Ahmed Al Thani, QFA President, the agreement states that the ICSS and QFA will cooperate to advance leadership capacity-building in football in Qatar, as well as safety and security planning, capabilities and infrastructure.

The ICSS will also endeavour to support the QFA across a number of key areas including development of leadership capacity and development of plans for crowd and risk mitigation management.

Mohammed Hanzab, President of the ICSS, said:

This new agreement with the Qatar Football Association is an important step forward for the ICSS and highlights both the ICSS and the QFA’s commitment to advancing knowledge and capabilities in sport safety and security around the world and across the Gulf region. On behalf of the ICSS, I look forward to collaborating with the QFA on these exciting projects.