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Ticketmaster UK, a Live Nation Entertainment company, has confirmed that West Ham United Football Club has appointed Ticketmaster as its ticketing partner ahead of the club’s historic move from the Boleyn Ground Upton Park (home to West Ham United since 1904) to the Queen Elizabeth Olympic Park for the commencement of the 2016/2017 season.

As the world’s leading ticket agency, Ticketmaster’s vast experience with major sporting events will ensure a smooth transition for the club’s stadium move. Together with West Ham United, Ticketmaster will work to provide ‘best in class’ products and excellent customer service to fans.

The partnership is able to offer the Club a complete package encompassing the best in ticketing technology, project management, ticket retailing, marketing and fulfilment services.

Ticketmaster’s universal and seamless integrations with third party CRM, retail merchandise and loyalty systems will allow the Club to offer a much-improved quality of service to its supporters.

Vice-Chairman, Karren Brady, said:

The move to Queen Elizabeth Olympic Park presents us with a unique opportunity to offer an unrivalled supporter experience and today’s announcement is a significant step in that direction. Our supporters can look forward to vastly-improved service across the board and so we are delighted to be working with an organisation of Ticketmaster’s repute at this exciting time in West Ham United history.

Adam Newsam, Managing Director, Ticketmaster Sport, said:

West Ham United is undoubtedly one of the most dynamic fan-focused football clubs with an extremely passionate supporter base. It’s a hugely exciting time for the club and we are honoured to be in partnership with them at the heart of the day-to-day operations in providing a fantastic service to fans, and filling every seat come match days.


About Live Nation Entertainment

Live Nation Entertainment (NYSE: LYV) is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship and Artist Nation Management.

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About West Ham United FC

West Ham United were formally founded in the July of 1900 after five years as Thames Ironworks Football Club. The winners of three FA Cups and a European Cup Winners’ Cup, the ‘Hammers’ lay claim to the Academy of Football, renowned for its development of prodigious talent and an illustrious list of England internationals. West Ham’s very own Bobby Moore led England to FIFA World Cup glory at Wembley in 1966, with fellow Hammers Sir Geoff Hurst and Martin Peters scoring the Three Lions’ four goals. Following 112 years spent at the historic Boleyn Ground in Upton Park, the Club is set to embark on a momentous move to the iconic former Olympic Stadium (pictured above) in Queen Elizabeth Olympic Park this summer.


Ticketmaster UK exec goes global

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Chris Edmonds, MD Ticketmaster UK, has been promoted to Chairman of Ticketmaster UK and EVP of International Strategic Partnerships.

After more than eight years at the helm of Ticketmaster’s UK business operations, including leading the UK company through the merger with Live Nation and the delivery of the ticketing for the London 2012 Olympic and Paralympic Games, Edmonds will be expanding his role within the Ticketmaster International Executive team. Edmonds said:

This is a time of great transformation and opportunity within the international ticketing industry, and I am looking forward to working with the International Executive team to help to shape Ticketmaster’s future business strategy.

Edmonds will be responsible for developing Ticketmaster’s relationships with key strategic partners across its international territories, whilst remaining involved in the strategic business development of the Ticketmaster UK business, in his new role as Chairman for Ticketmaster UK.

Confirming the appointment, Mark Yovich, President of Ticketmaster International, said:

As we continue to expand our international business operations, Edmonds’s extensive knowledge and understanding of the ticketing and live event industries will be an invaluable addition to our International Executive team.